UBL Reviews & Complaints
By: Muhammad Irfan
Contact information:
UBL
UBL ATM (Branch Code 1188)
It is hereby submitted that the Branch Manager of UBL Takht Bhai (Branch Code: 1188) is a very unprofessional person with unethical behaviour. He keeps the ATM closed mostly all the time after bank hours and especially on weekends.
Today on 4th August 2018, I visited the ATM about 11:00 am and it was closed. I requested the security guard to open it but he denied and said that Branch Manager doesn’t allow us to open it.
Meanwhile, many customers came here. After a long discussion, when we called the police, the guard opened the ATM door and the machine was working properly. Along with many other customers, I myself made a transaction of Rs. 20,000/- (The receipt it attached herewith). But after a few minutes, he again closed the door of ATM.
Dear Sir, Most of UBL ATMs in Mardan district are closed on weekends. I visited this branch many times and submitted my complaint to the Branch Manager, but his behaviour is very unprofessional and unethical.
You are therefore requested to ask the UBL manager to keep the ATM open 24/7.
Your’s Sincerely
Muhammad Irfan,