TCS Reviews & Complaints
By: Syed Obaida
Contact information:
TCS
This has become a general practice by all the courier services in general and TCS in specific, and it happens specially in the small cities that instead of taking the package to written address they make a call or text on the given contact number and ask the recepient to collect it from the office instead. Do the charge the customers this much for this kind of service?
I received a call from TCS office 021-38797432 on 23/1/20 that pick your Alfalah card from I-9 Islamabad TCS office. I asked them could you drop that card for me in PIMs hospital, she said no and asked me to pick from TCS office. I told the lady that my husband will pick that tomorrow. My husband went next day on 24/1/20 and staff at I-9 office told him that we have sent your card back to bank as wife has told her that she cannot pick. I didnot told that lady that I cannot pick plus SHE WAS IN A REAL HURRY AND NOT HEARING WHAT CUSTOMER IS SAYING. They told my husband to go to bank again and your card will com tomorrow.
KINDLY INQUIRE INTO THIS MATTER AS NO CUSTOMER IS SO MUCH FREE THAT HE/SHE WILL KEEP ON VISITING TCS OFFICE AND THEN BANK. There should be proper disposal of cards and also Person receiving/sending calls should be responsible.
i would like to invite your attention to the extreme non-professional behaviour of staff at at TCS office District Dir Upper, Khyber Pukhtunkhwa, Pakistan. A document submitted dated 09-10-2020 at 12:30 has not been delivered till filing of this complaint.
X35315 is likely number of the despatch. Such an attitude earn a bad name for the timely delivery service of the company.
Necessary action against the staff concerned may plz be taken. The consumer reserve the right to knock at the door of judiciary under consumer laws.
I would like to invite your attention to the non-professional behaviour of TCS staff at Distrct Dir Upper, Khyber Pukhtunkhwa, Pakistan.
A document submitted at Chakdarra office of TCS Lower Dir dated 09-10-2020 at 12:30 pm has still not been delivered on the written address till filing of this complaint. The address is quite prominent, Taj & Co main Bazar Dir Upper. Such an attitude earn a bad name for the timely delivery service of the company. The ID is X35315. staff#:80016
The customer has already paid Rs.260 for timely delivery. Why precious time of the customer spoiled for not.
Necessary action may plz be taken against the staff concerned with intimation to the complainer.
The customer reserve the right to approach judiciary under consumer laws
plz call me again i have problem my contect no
033445094933
plz call me again i have problem my contect no
03345094933