TCS / PROBLEM IN DELEIVERING THE PARCELS OR PRODUCT AT GIVEN ADDRESS

TCS Reviews & Complaints

By: DR IMTIAZ AHMAD

Contact information:
TCS LAHORE

TCS OFFICE IN TAUNSA IS NOT PROVIDING THE SERVICES AS PER RULES AND REGULATIONS. THEY SENT AN SMS AND ORDERED THE CUSTOMER TO RECEIVE YOUR PARCEL OR ANYTHING FROM THE TCS OFFICE. THIS IS TOTALLY AGAINST THE RULES AND REGULATIONS. NO ONE HAS THE TIME AND POSSIBILITY TO REACH THE OFFICE AND RECEIVE THEIR PARCEL. SOMETIMES THE PARCELS ARE VERY URGENT AND THEY SIMPLY TOLD THAT U CAN RECEIVE IT AFTER TWO DAYS. MY CONSIGNMENT NO 779237042195 HAS BEEN REACHED ON 24-12-2021 SHIPPED BY DARAZ ONLINE. THEY SENT ME AN SMS AT 12:43 PM TO COLLECT YOUR PARCEL. I TRAVELLED THIRTY MINUTE DISTANCE AND REACHED ON TCS OFFICE BUT FOUND THE OFFICE IS CLOSED. I HAVE CALLED MANY TIMES ON THE CELL NUMBER OF THE TCS OFFICE IN CHARGE BUT HE DIDN’T RESPONDS TO ME. IT’S A COMMON PRACTICE HERE IN THIS OFFICE THAT THEY SEND AN SMS AND DIRECT THE CUSTOMER TO RECEIVE THE PARCEL OTHERWISE THEY SENT IT BACK. SCREEN SHOT OF THE SMS IS ATTACHED HEREWITH FOR PROFF.
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