Tcs / poor performance

tcs Reviews & Complaints

By: Mehboob

Contact information:
tcs bahawalpur

Assalm o Alikum
Respected TCS authorities . i am Mehboob ,serving in Bahwalpur Cantt. TCS service quite efficient in start but with the passage of time the performance is going down day by day and now the condition is worst. I want to draw your attentions towards recent episode which i experienced in couple of days. My tracking number is 40073318161 and there was my car which unfortunately sent by your pathetic services, it was really headache to get the card despatched by TCS. the indl sitting in Excise office told me that the card dispatched to Lahore, i am serving in Bahwalpur and i requested him that i need the card here. There after the card sent to Bahwalpur then after reaching here the sent it to Multan which is out of Question, again thanks to your poor services and management, I again went to Multan for Card and the Indl told me that they dispatched it to Bahwalpur in spite i have requested him to either keep it with you or send ti to my address, again i came back here and asked for Card then surprisingly i received the orders to collect it from Head office which is located in Model Town A, Bahwalpur.
Again i went there and gave the tracking number but they said that you have to go back and collect it from TCS office in Excise office. Still i am unable to receive the card.
My car number is MNA-07-1397, I am surprised that even my mobile number is written on Card which is 03214079078, but the cruel and in efficient staff is unable to call me or send me massage that your Card is ready for handing it over to you.
I know my this complain does not have any value to you and you will not pay any attention as your company aim is only earn money rather then satisfaction of customers. Even then i am informing you that may be you have iota of dignity and mannerism in you and can take action against your in efficient staff so that the issue face by me , may not be faced by other indls and they should also not cursed TCS like i am cursing.
Looking forward for some positive response
Mehboob ur Rehman
Conatct 03214079078

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