TCS / Parcel was not delivered on given address/Fake information by the Rider

TCS Reviews & Complaints

By: Faizan Shafiq

Contact information:
TCS

AssalamAuAlikum,

My recent Package ID was 810210787062 sent by HBL karachi on my home address, which is the same where I am living confirmed by both sender (HBL) and courier service (TCS), but the parcel was not delivered to me and returned for more than 2 times.
When I launched the complaint on both parties (HBL) &(TCS), HBL gave me the shipment number to track my shipment as the shipped it on time, while the TCS representative continuously told me that as it is bulk operation will get 7 to 10 working days. Meanwhile, I got to know from TCS help line that the rider went to your mentioned location and the lady at home said, Mr. Faizan have moved from this place. There are only two ladies at my home (My Mother and My Wife) and both of them are well aware about my parcel, how they could refuse the rider that I am no more living on that place.
Only because of your rider negligence towards his duty, I am facing such disturbing situation.
I request the authorities to inquire the issue and punish those who did this intentionally, as it is the matter of institute’s reputation.

Regards,

2 thoughts on “TCS / Parcel was not delivered on given address/Fake information by the Rider”

  1. HAFIZ TALHA ANWAR -Talha

    My product has snatched from TCS delivery boy that was medicine which is required urgently. Please concerned as soon as possible my order no is 5066855425

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