SILK BANK / Annual fee charges even after card cancellation

SILK BANK Reviews & Complaints

By: atif qureshi

Contact information:
SILK BANK Islamabad
https:// www.silkbank.com.pk/

I had cancelled my SILK Bank card , we I had zero payable amount towards silk bank. The customer service officer acknowledged my request and gave me confirmation that I will have my NOC in 7-10 working days .

But after 15th of April , 2023 , I received a call from silk bank that they have cancelled my card cancellation request and have put up PKR 7000/- on my bill as annual charges which I have pay at all cost or I will be penalized and charged further .

when I got my card cancelled my bill was zero as per SILK Bank record but they did not allow me to cancel their subscription so I am forced to pay the annual charged .

If I am not interested in using their card why are they blackmailing me to pay them Rs.7000 of my hard earned money. When I do not intent to use their card for the upcoming year .

All my request and complaints were before 15th of April ,2023.

I seek help from SBP and banking mohtasib do not interfere with credit card issues . they simply forward it to the bank and bank cancels your request because of their monopoly .

Kindly help resolve this issue and stop bank from extorting money from already inflation hit people.

Regards,
Atif Qureshi
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