Sales Representative and Customer Facilitation Officer / Non Exchange of Garment purchased just 4-5 days ago

Sales Representative and Customer Facilitation Officer Reviews & Complaints

By: Muhammad Muddassir

Contact information:
Sales Representative and Customer Facilitation Officer
www.chenone.com.pk/

I bought a trouser from Chenone Faisalabad outlet on last Sunday dated 14.05.2017 on the firm commitment of the sales representative that it will be exchanged but when i visited the same outlet for exchange, the customer facilitation officer straight forwardly refused to exchange the trouser stating that policy changed.

I also submitted the email on very next date on the company’s complaint web page but so far no response received which is also quite upsetting as a reputed organization like Chenone is not bothering to response the emails / customer complaints.

Please resolve my issue of exchange of trouser.

Muhammad Muddassir
03228668006

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