PTCL Broad Band Reviews & Complaints
By: Asif Mahmood
Contact information:
PTCL Broad Band
Respected Sir,
I was using PTCL Broad Band 1MB connection. I requested to shift from 1MB to 2MB connection.Its sory to say that its not functional yet.
For that i have complained many time in local exchange as well online.
On every online complain on customer care center they give a new complaint number instead of solving previouse complaints. Seems that they are just deceiving to the customers by giving different complaint number one after other for same complaint recorded.
Complain numbers are
1. 39
2. 48
3. 91
4. 52
5. 86
Recording for all of these complaints will be available in customer care centre of PTCL. After these multiple complaints we are not capable to think further where we do complaint and what our departs are doing with there customers, facilitating or discourging to the customers.
Hope fully any solid action will taken upon this seriouse issue for the believe of Customers on PTCL Broad Band. Thanks in anticipation.My broad no is 056-2876125
Regards
Asif Mahmood
056-2876125
03008824124
Customer(PTCL Broad Band)