Mobilink Reviews & Complaints
By: Zia Khan111
Contact information:
Mobilink
The Manager
Mobilink Customer Care
Dear Sir !
With reference to my cell number 0300-8232-691, I want to draw your attention towards the trouble I had to face recently.
I availed this number in year 2005 and used it for years long. Eight years later I had to go abroad in 2013 cuz I was not using the sim during this period so I switched it from post-pay to pre-pay.
Recently while I am back and I had to use the sim, it was behaving abnormally, like incoming was ok, but outgoing was not allowed. On visiting various of your Franchises and The Gulshan’s Customer Care Center
I came to know that my sim had been converted to the data sim . On further inquiry I was told that I dialed a code
probably *336# (or something else) in year 2016 and my sim became the data sim.
Sir ! This is quite insane as :
Why would I convert my gold number (the number I kept for the years) to ordinary data sim which is available everywhere for free ?
If data sim cant be converted to the regular one why did you allow the calling sim to become the data sim ?
With one little code I lost my precious number . On wandering each and everywhere I was denied to get it back.
I request you to restore my number and give me a chance to say thanks or let me simply say Shame on me for being the customer of Mobilink
Best regards !
Mohammad Zia Ullah Khan
42201-5022828-9
0300-8232691
Karachi