Malindo Air Reviews & Complaints
By: Mariam Khalil
Contact information:
Malindo Air
Customer Care Representative
I bought a Malindo Air ticket to travel on 14 August, but my plan changed and I asked for a refund. Their customer care representative told me my ticket is promotional therefore I cannot get a refund when I didn’t purchase a promotional ticket. There was no mention of ticket being promotional on the website, reservation email or on the ticket. I have emailed them several times, but they are not complaint to resolve my issue.