flydubai Reviews & Complaints
By: kashif khuhro
Contact information:
flydubai dubai
www.flydubai.com
Dear Sir/Madam,
I traveled with flydubai airline on 1st september 2019 from jeddah in flight FZ834 in which i checked in my luggage which i suppossed to be received at karachi airport. my bag was lost and i did not get it there. i lodge a complaint against that which subsequently declined yesterday by flydubai claims department stating that their record shows that bag was loaded on the same flight and that their responsibility is only limited to that step. which must otherwise be ended after handed over it to me.
kindly ask them to correspond with the people whom they deliver baggage , show them receiving statements that on which basis they are claiming that.
this airline made me so much helpless as i still not get my bag after one month and no one is accepting the responsibility of the checked-in bag. the tussle between flydubai and their handling agents at karachi airport made me to suffer since one month.
kindly take action asap to resolve my matter.