Careem / Wrong billing and confused driver who made me go round the city twice.

Careem Reviews & Complaints

By: N.Miranda

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Careem

Natalya Miranda
Jun 20, 18:20 +04

hi I took a ride today the track showed that the captain had arrived. where as he HD d not arrived. he was somewhere else his navigation was off the whole time so I had to track him and then call and tell him where to come.
he came after so long I waited for him yet you guys took waiting charges.
secondly check our route nap. he took me back and forth to the same place again and again.
first he was asking me the address had my map on. then later he was like let me drive. I know the way.
thirdly I was feeling so sick and nauseated with the low A.c it was my worst experience.
my question is when I waited for him and saw him coming in front of my eyes why the initial waiting charges if my location was on what was his problem.
secondly he almost took me back to korangi. just check our route map and see how much we roamed today. I reach in 40min
today I reached in 63min exclusive of the time spent in calling him and explaining him everything.
your driver is sick. not in his senses. according to him I did not guide him properly. but if he had the map why was he taking my instructions?

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