Careem Networks Reviews & Complaints
By: Naila Kanwal
Contact information:
Careem Networks
Karachi, Pakistan
careem.com
I have a worst experience on sunday (04 June, 2017 from Aladdin to Saman abad Karachi), driver was not reached and app showed arrival. I was waited there for 30 minutes and made so many calls but no one attended neither came, finally ride was cancelled by the driver and penality was charged from my account (94 Rupees). I am attaching here snapshots of that trip which was cancelled by the rider. The day before sunday I have booked careema and the same situation was happened and the same driver was supposed to pick me from Fidai medical to Saman abad, I was with patient and waited there around 20 minutes but at that time no penalty was charged in fact the booking was cancelled by the driver.
Kindly fix the matter.