Careem customer care / careem customer care and captain

careem customer care Reviews & Complaints

By: Sana khan

Contact information:
careem customer care islamabad,pakistan

hi
on 19march 2019 at 6.34pm.I use careem from university to home due to unavailabilty of internet I didn’t check the fare my self .the captain showed me wrong fare of 718 but when I chck it later it was 400 I paid him 1000.he said he didn’t had change he will add the additional amount to my account . so I need my additional money back in my wallet which is 600.I complaint many times but I didn’t get any solution .the detail of captain is in the screen shot .kindly add the additional amount in my wallet .Thank you

2 thoughts on “Careem customer care / careem customer care and captain”

  1. Sarfraz Ahmad

    Hi,
    Today in morning I booked a ride from sabzazar Lahore to hospitality inn Lahore estimated fare was Rs.230 but captain show me Rs. 1429 and also there was Careem software problem I paid him total amount and give four stars but that ride is still not in my history. Update it and return my money to my wallet.

  2. Sarfraz Ahmad

    Hi,
    Today in morning I have booked a ride and over charged by Careem, I have paid Rs.1400 to captain that is unfair also my history is not updated, Return my money in my wallet.

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