Careem Reviews & Complaints
By: Rija Hafeez
Contact information:
Careem
careem.com
AOA respected careem operator,
i have used careem quit many times and didnt receive any complain from your services, but today i have used your app thrice a day but i only reached my destiny one time. at first, the correct location was not provided to the captain and then i booked the ride again and due to signals issues from the captain (as he was not receiving my call neither responding to my messages due to signal problem) i missed the second ride as well, the captain warned me that i should cancel the ride and receive a penalty, but my question is, why would i be having a penalty? as due to this in convenience i have suffered a lot.
Kindly improve your services in Rawalpindi and let me know, when i can book my next ride.
Best regards,
Rija Hafeez
0335-0522301