Careem Reviews & Complaints
By: Aniskhnu
Contact information:
Careem
Careem Networks
Karachi, Pakistan
AoA, I’ve been using careem since it started functioning in pak but nowadays specially in Karachi I’m facing a lot of trouble due to this service. Following are the issues which I and other clients of careem are facing:
1. Careem provides a ride which is not closest to the client location.
2. After booking captains don’t agree to come most of the times.
3. Captains lie about their locations and arrive if it’s convenient for them. They never see convenience of the client.
4.Most of the time clients are called by the captains to their locations instead of moving to the clients location.
5. The basic purposes of careem is to get a car earlier which fails when every time u need to cancel 3 to 4 rides for getting 1 hour at least.
6. Example of above all:
I booked first car yesterday at 2050, but the captain refused, the 2nd car didn’t arrive till half an hour, then I booked 3rd ride towards which I had to move and I reached it by 2140 almost. If I would have booked a simple taxi for me it’d have never taken 50 minutes. Then I received another alert that I had a negative balance of almost 200.
If the client is suffering and he’s the one who will be charged then what’s the purpose of this careem service.
7. Last but not the least, captain’s never behave in a sensible manner, so plz set some basic rules and regulations for a captains.
In the end I’d just request to improve it as we don’t have enough time once we’re on move.
Thanks
Hi,dear assalam e- maliqum sir.hamre gao mein bilkul signal problem hai please yaha sakht tower ki zarorat hai please sab ki pass yahi problem hai hamara chota sa gao Waris ghambhir hai Khairpur mirs ki kareeb hai sab ki pass zong network Ki problem aa rahi Hai bilkul signal nahi hai ghar me emergency or Baher 3g shahar mein jaa kar 4g singnal milta hai please yaha tower leakar aye hum apni zamen deny ki lye tayar hai jaldi se aap tower le aye please sir