Careem Reviews & Complaints
By: Cardio Vascular
Contact information:
Careem
Careem Networks
Lahore, Pakistan
I am using careem since couple of months.today a captain misbehaved with me and i have to cancel ride.this is first time thst i gave to cancel ride.
Today I book a ride at, 1:50pm.after captain was assigned to me, I called him on his cell number and informed him to pick me from university of health sciences Lahore, main gate.instead of reaching there he moved to fly over near chines high commission. I called him back, and inquire about his position.instead of talking sensely he became aggressive and claimed that its my fault.I asked him to came in front of UHS gate as he was told previously. On reaching there he became harsh and forced me to cancel ride.
When I cancelled ride RS 150 was charged to me.
This is totally injustice .company can check whole record of my conversation. Penalty should be implemented on him and strict warning should ne isdued to him to avoid misbehavior with customers in future.