Careem / captain najaf complain in karachi careem ride

Careem Reviews & Complaints

By: erum zaid

Contact information:
Careem
Careem Networks Karachi, Pakistan

i booked a careem (go) service with captain najaf and he was playing with us with the ride booking as he confirms the ride at 8 minutes and after that he was not mvung his car from his current location as he was knos though we are in hurry, and he was waiting to cencil ride feom our side we was calling him again and again but only two time he received the call and said he is stuck in bad traffic then i told him ok no problem i am waiting for then he start moving his car and within two minutes the app was swowing ( your captain is there) and we was on the main door of the hospital which have only 1 working door he was not there and then we start alling him but he didn’t answering the phone we start searching him but we didn’t found him, i m attaching the pictures as well for his created seen,
as we was in the hospital this is a very very bad experience with your company you should have to fire him or has to give him a big panality for his bad attitude so he be aware for life time to do that type of miss behaviour with anyone,
suggestion: fire him immidiatly or asighn him with me for hole 2 days so he has to know the punishment nfrom company side .
Thanks
Zaid 03102363531

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