Booking.com / Unauthorized charging by Bodrum Oscar Hotel, Turkey against my Credit Card

Booking.com Reviews & Complaints

By: Muhammad Arif Changezi

Contact information:
Booking.com

Dear Cutomer Service Officer
Booking.com
I had booked 02 rooms at the Bodrum Oscar Hotel on July 06, 2017 at 11.11 am( Pakistan Standard time) with free cancellation till July 10, 2017. I cancelled my booking immediately after 08 minutes as I got a better option on Booking.com.
Bodrum Oscar Hotel has charged US$ 137.97 from my Credit Card # 4025-8200-6337-9634 on July 06, 2017 by their GM, Mr Anil Ozel, unlawfully as my booking had a free cancellation till 10th July, 2017.

Kindly look into this matter and my amount may be reimbursed/returned so as to avoid me taking any legal remedy in this regard.

Best regards
Muhammad Arif
Karachi
Pakistan
Ph # +923002118664

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