Bank Alfalah Reviews & Complaints
By: Zia ul haq siddiqui
Contact information:
Bank Alfalah
Dear sir,
I would like to draw your kind attention to words my complaint number 201910230062 on 4th of OCT 2019.
about Alfalah Bank.I have an account of EOBI with you i need my account statement since 20/9/2019 three time i called them Karachi on call number 021 111 225 229.I also call on 111 225 111 and get same reply.i also send mail on [email protected] also call on 02135319818 and 02135319965 not responding .They are just playing with me asking me to call there and go to your branch .Branch said call Karachi office Pleas help me in this regards.They send confidential bank statement to any other person is it not crime. you have my id card my address is on card one of your operator asked me my address i had given her i informed you my branch code 0203 which is in Gujranwala i also informed you i visited branch twice how it is possible i am living in Karachi and going to branch every week.bank did a blander which i am going to send to EOBI official.then i recevied this mail.
We are cognizant of the fact that the service you have received does not meet the high quality standards that you have come to associate with Bank Alfalah Limited, we deeply regret the inconvenience caused to you in this regard and sincerely thank you for your patience.
We would like to inform you that as per the confirmation by the relevant department your statement has been successfully dispatched at below mentioned address.
– BABAR STREET , BLOCK A, SHAHEEN ABAD, GUJRANWALA
Please be assured that we consistently endeavor to provide Class-A services to our valued clientele and therefore, highly appreciate your feedback as it helps us to identify gaps and gives us an opportunity to improve our quality of service delivery to you. We once again regret the inconvenience that may have come your way
Let us take this opportunity to thank you for your patronage as it is of great value to us at Bank Alfalah Limited and we look forward to maintaining a long and mutually beneficial business relationship with you.Now an other story.
As per mini statement of 19/9/2019 my balance is
Rs33454.50/=
Then I received a sms from bank that you draw Rs10000/= on 07/10/2019 which I d,nt if I draw Rs 10000/= them my balance should be Rs23454/= + 5250/= of oct total should be 28740/= but as per today mini statement balance is R36449/= WHAT A BANK SIR UNBELIEVABLE.
I want to go on S media but State Bank of Pakistan refers my case to Banking Muhtesib.
This all for your kind information pleas.
Ziz ul haq siddiqui.
34101 2409560 7
0322 640 7337
TILL NOW I D,NT RECEVIED ANY THING