Agoda Company Reviews & Complaints
By: Sha013
Contact information:
Agoda Company
Dear Sir/Madam,
I wish to launch a complain against your website and Shelton Accommodator Peshawar. My booking ID is 203741919.
I arrived at the guesthouse only to be told that they have my reservation but they are unable to honor it because their rooms are fully booked.
I was left standing there in their reception hall with no apology. The manager didn’t even show any ounce of decency in their oversight and turned his face away when I was speaking to him to voice out my dissatisfaction.
If the hotel don’t honor their agreement with your website, I expect an explanation from your representative on the level of trust traveler should put on agoda in making their reservations with you in the future.
Thank you