HBL Saman abad Branch Reviews & Complaints
By: Aslam Ali Rajper
Contact information:
HBL Saman abad Branch
Dear Sir/Madam
COMPLAINT AGAINST MS MONI FAHEEM AREA MANAGER HBL SAMAN ABAD BRANCH OVER PERSONAL LOAN.
I Aslam Ali Rajper holding Account No. 00580046788403 in HBL Shaheen Branch PAF Base Masroor hereby file a fromal Complaint and express my dissatisfation over the loan I had applied for in response to the call from the HBL. I would like to furnish the following points to draw your kind attention.
1. MS Neelam from HBL Branch phoned me in November 2016 offering me loan that Sir you are continued paying your Installment regularly so the Bank has pleased to announce an offer for those who continued paying their installment at the Mark-up of 8%
2. To avail the offer I showed willingness with 8000 to 9000 approx installment per month.
3. To complete the process and formal requirement Mr. Jamil phone No. 0334-3898407 contacted and got my signatures on the required forms out side near Sheraton Hotel.
4. On 28th of November 2016 I received a message from 4250 that my account has been credited with Rs. 450.000 but the actual transacted to my account as per Bank Statements was 229766.32 to adjust previous loan
5. They didn’t inform me about installment schedule nor I was contacted by any for further process as I was being contacted by Bank that you have applied for loan to give further BIO Data ETC.
6. Upon huge deduction of amount I contacted Mr Jamil to ask him about my deduction of amount then Ms Neelam that installment schedule not yet received. But Ms Neelam namely Moni Faheem phone No. 03028280705 continuously ignored as iam in meeting iam busy etc. At last I contact my own Branch they said your loan was approved through HBL Saman Abad Branch with Mark-up rate 29.99
7. Then after on 6th April I my self visited HBL Saman Abad Branch to collect my installments schedule and clearance with Ms Moni Faheem that why i was not informed with these hidden charges and almost half pay as installment but no coments I received from her.
The amount of installment I have pay per month which is almost half of my salary and resultantly difficult for me to pay.
It is therefore requested your authority to look into my matter and provide me the prompt solution.
Sincerely,
Aslam Ali Rajper
Cell No. 0333-2007011.7