Pakistan International Airlines Reviews & Complaints
By: Umar Tariq
Contact information:
Pakistan International Airlines
My family who were suppose to travel from Faisalabad to Karachi at 18:00 Hrs, are having a lot of confusion, confusion is pertaining to the flight, as per the PIA Call Center, the flight will get delayed / cancelled, to be honest they are not clear about the flight schedule themselves.
We are not intimated about the current flight from PIA, via email/sms or call, the Office Number for PIA Counter in Faisalabad which was provided to me by the Call Center lady is also not responding.
Even after paying premium, we are getting less than satisfactory services from PIA, which is for us a no surprise, te only reason we had to book a flight via PA was that no other flight was going/coming from/to Faisalabad to Karachi, this is a mistake which i admit i did from my end, hopefully it will not happen again.
The only thing I am asking you right now is that kindly confirm if the flight coming from Faisalabad to Karachi in today’s date at 18:00 Hrs is going to fly as per plan or going to get delayed / cancelled without any reason and what will the plan of action from PIA side to my family, will we be compensated for the time loss not to mention the frustrated, torture and inconvenience provided by PIA’s ever so disastrous management and operations.