Ptcl exchange / Dsl transfer

Ptcl exchange Reviews & Complaints

By: M raza shah

Contact information:
Ptcl exchange

I am using PTCL Internet facility. I have changed my location from g11/3 to g11/1 islamabad, so i requested the concerned authorities to transfer network to new place and asked the procedure form PTCL helpline. I have emailed the application and the required documents on care
@ptcl.net.pk as directed. Today is the third day but i got no response. I called the ptcl exchange f11 islamabad several times. They verified that they have received the complain. They gave me the number of the person who is dealing with complains of our area. I called him several times. About 3-4 times he told me he is just coming. I waited for him from morning up till evening and still he hasn’t shown up.
it is my kind request to you to look into the matter to avoid further inconvenience.

Regards.
Ptcl No. 0512361243

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