ATM services / ATM Wrong Deduction

ATM services Reviews & Complaints

By: Ashfaq Durrani
Posted on: 04/11/2016

Contact information:
ATM services
Peshawar Kohat Road

Sir, I am Ashfaq Ali Durrani. I use MCB VISA Debit Gold Card for ATM services. My account no is 000012-1. My acount is in Islamic Branch at Peshawar Saddar.

MY ATM No is 4286 6800 0981 6733.

My NIC No is 17101-0258974-9.

Sir, I made a transaction on 04 Nov 2016 at about 15:22 hrs from HBL ATM at PAF Camp Badaber, Kohat Road Peshawar. Rupees 6000 were charged / deducted from my account but the amount was not issued from the ATM machine. Subsequently, I made another transaction at 15:23 hrs for Rupees 5000 and recieved the amount. The initial amount of Rs. 6000 was wrongly deducted as I didn’t get the money from the ATM machine.

It is therefore, requested to kindly reverse the transaction and return / credit the amount of Rs. 6000 into my account which was wrongly deducted due to ATM machine problem.
Ashfaq Durrani
03339023371

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