Daraz.Pk Reviews & Complaints
By: Malik Salman Javed
Contact information:
Daraz.Pk
Daraz – New way to fraud people online!
I have ordered Huawei P20 Lite via order # 379453392 on August 15, 2018 and paid Rs.35, 898 for it. On receipt of parcel on August 18, 2018, I found Huawei mobile box inside the daraz flyer was already opened and Huawei P20 lite Handset was missing from the box. Now, after almost 2 weeks of so called investigation, Daraz.Pk refused to provide the missing hand set and said that the parcel was delivered to you safe and sound by Blue-Ex Courier Company.
May be, someone from the Daraz team, supplier or Blue-Ex Courier Company stolen the mobile from box and packed it in Daraz Flyer. But I don’t know anyone; I have paid to Daraz and expected to receive the required item from them. Whoever is involved, it is Daraz.Pk duty to fulfill the order. Customer should not be affected in any way but who cares, its Daraz policy.
They have not even shared the investigation report / criteria, just declared their decision that Daraz is not responsible for this.
Online shopping is becoming a new way to fraud people and Daraz is also part of it. So, Shop at your own risk!!!