Turkish Airlines Reviews & Complaints
By: nuzhat maqsood
Contact information:
Turkish Airlines
Dear Most Kind and Benevolent Turkish Airlines Customer Service Staff Member,
I am writing to you with the hopes that you may take mercy on me and afford a little sympathy for me because I was quite ill and had to postpone my confirmed flight from Lahore, Pakistan to Germany.
My flight was confirmed and I was supposed to go back on [protected]. I had a suitcase weighted 39K.g. While during boarding your Airline staff instructed me that I couldn’t carry luggage more than 30K.g.
Because I am a patient so it was not easy for me to arrange all this at the eleventh hour. However, I did manage by excluding extra luggage.
After boarding when I was in plane two officials came and said you can’t travel because your condition is not good. Their behavior was so rude and pathetic.
As I was certain to travel but unfortunately got sick and the doctor had advised me that I can’t travel, this all happen due to misbehavior of the staff members.
Sir It is therefore my humble request that my reservation dues may please be refunded at your earliest.
For your reference I have attached the ticket along with this.
If you have any query you may contact me at my following number or through this email.
An early action in this regard shall be highly appreciated and obliged from my side.
Thanking you in anticipation.
With gratitude,
Mrs Nuzhat Maqsood
Ticket Number : 2352331001579 2352331001520
Booking refrence : 2160922
Serial Number : 2160922
Flight Number :Tk0715
Phone No : 00923468694140.