Doggee Reviews & Complaints
By: Faizan Mirani
Contact information:
Doggee
Karachi, Pakistan
Dear Concern,
I would like to inform you that I am facing a issue for 1 Month. actually I have ordered a Cell Phone via Ali Express its Doggee Mix2 order No. 88224372937136. I received it and paid duties etc. when I start it to use it shows error in gmail and its stopped. I tried to contact with Seller first he respond but when he see the problem he stopped responding then I open dispute and attach photos as evidence the seller said that restore factory setting I tried but same issue remain then Ali Express send me Dispute results which was very unfair and they said the evidence are invalid I also tried for appeal they also reject it. after few days I contact to Customer Service they said we understand your problem but they need Videos as evidence I asked them that I am not using the phone and I packed it for return they said okay no problem your problem will be resolved after few days I again contact to Customer Service the agent said that there is no record found of your complaint.
So, I am facing these things from a month now I am sending you the complaint please resolve it I am worried I am the Gold Member of Ali Express and I need justice.
Issues:
1. Phone Software have problems.
2. It goes hang all the time.