Warid Telecom Reviews & Complaints
By: Sehrish Jamil
Contact information:
Warid Telecom
Lahore, Pakistan
Dear Warid/Jazz team,
As you know i am your regular customer, i am using warid network since 2014 and there was no problem but after the merger with jazz, i am facing issues in information messages on packages and balance deductions, i have activated 7 day package i received a message that i have used 95% data yesterday but i thought there will be a message on completion of 100% data usage and charges on further data usage but i received no message from you on completion of 100% data and i used it as regular package, in my account Rs. 550 but within a single day it reduced to Rs. 4 on using whatsapp, i received no deduction message.
I have called customer services but there is no response from your side, now i am going to change my network, very disappointed, you have to facilitates you regular customers but disappointed.
Kindly tell us how can you facilitates your customers like this.