Pizza Hut Reviews & Complaints
By: Muhammad Farhan Bhatti
Contact information:
Pizza Hut
Karachi, Pakistan
Dear Every One,
I just want to share the extremely worst experience when purchased 1 large pizza and 2 large salad bar from pizza hut (zamzama outlet, karachi, pakistan).
I have special guests came from malaysia last week. So we have decided to buy pizza and salads from pizza hut. I reached on the outlet aprox 22:00 pst on 23rd december 2017. After long waiting in queue my turned comes. I booked the order for 1 large pizza and 2 salads (Take away) and goes for making salads when he given the 2 plastic bowls for salads.
But when I goes near to the salad counter of pizza hut, surprisingly observed that lot of peoples standing over there and waiting for re-filing the salad bars at counter. (most salads buckets were empty)
After long waiting they refilled but the repeated items, like 2 sweet corns available, one mix salad, 2 macroonis, and only one Sauce available in very low quantity…. Yess Cole slow also was not available.
Instead of another sauce I think which name is 1000 Thunder Sauce they filled Normal Yougurt ( Which I have never seen in Pizza Hut before) But when myself and other customers who were waiting for long time to refilling the salad counters .. asked from their staff .. He Replied..
” We daily change our salad menu we don’t have 1000 Thunder Salad Sauce today”
All of customers including me surprising that how it’s possible that on salad bar lots of items were not available and instead of sauce they have just Local Yougurt…
This is extremely ridiculous services by Pizza Hut.
After a waiting of long long time they refilled few items and I refilled my personal bowl available items (take Away Salads packs) and returned to take away counter for 1 Large Chicken Supereme Pizza (I Thought wchich would be ready).
But No No No Again again again waiting waiting waiting … and he handed over the pizza after 40 Minutes of time…
I came back to my home and serve the pizza and salad to my Special Guests came from Malaysia …They all also surprising the quality of Salad and Pizza which is very poor…and shocked about the only few items in salads….
Dear Everyone..
Can you please justify the pathetic services and quality of Pizza Hut., … Is That You ???? PIZZA HUT ?? (International Brand) very worst experience…
Also all customers those available there faced the same problem… and few customers went back without buying pizza due to providing worst services and taking lot of time…
Although they have mentioned at their counter the timings to serve is 12 Minutes..
Unfortunately I doesn’t have the camera mobile … otherwise I will send the Pictures and videos for that worst experience by me………………………………..
My all money wasted and I felt very embracement in front of my Foreigners Guests. (Its already very late)
Now I have decided not to buy any other thing from You…. And I hope all the customers already decided not to buy again……
This is Extremely worst Experience…
I just my request to check the CCTV Camera Recording with Audio so you can find all the wrong happening., ..
I am also forwarding my sale receipts for your references. Just waiting for your rapid and positive response in this Regards,
Enlcosed : Sale Receipts
Thank & Regards,
Sr. Product Line Executive, Speed (Pvt) Limited
[email protected]
www.spl.com.pk