Careem Reviews & Complaints
By: Adeel A Khan
Contact information:
Careem
Careem Networks
Lahore, Pakistan
Last night i arrived at lahore airport and booked a careem ride to move to home. after around 6 minutes, he confirmed that he has arrived. when i called him, he said that he is entering the airport and i should wait in row 10 to be picked up. after waiting ten minutes, i called him again and asked the status. i also told him that i have moved closer to entrance. he again said that he is just entering the gate and shall reach shortly. again after waiting around 10 minutes, i called him and pushed to tell me the true status. he said that i better cancel the booking. after 1 minutes, i got the message that please book a new ride and i was charged around PKR 255 which was totally unethical and undue. these should be reversed to my account and the captain should be counselled about dealing with customers. His name was Ali Haider and vehicle reg # was LED-5206