Kentucky Fried Chicken [KFC] Reviews & Complaints
By: Shafiq Qureshi
Contact information:
Kentucky Fried Chicken [KFC]
Bahria Town Rawalpindi, Pakistan
Dear KFC Management (chief Exective Officer KFC Pakistan),
I am submitting this extremly serious concern for serious cosideration of KFC top management in Pakistan. I hope you will consider it as serious customer service issue and will address it on top priority basis.
– I am employee of UNITED NATIONS in Pakistan and I live in Rawalpindi. I often visit KFC Bahria Town Phase 4 civic centre branch along with other KFC branches in vacnity of Rawalpindi/Islamabad. This is second time and I have following observations which need serious resolution and follow up.
– Today dated 11th July 2017 exactly at 7;25 Pm ordered different meal options. The guy on counter never welcomed me, he had rude attitude and none of staff had name plates. My order number was 1045, and after waiting for almost 25-30 minutes order was not complete and guy at counter returned me money back saying it will still take 15 minutes to complete following order
– 2 affordable meals
– 2 chiky meals
– 1 chicken strips
I had my wife and kids of our guests who were visiting from UK.
Lady who claimed to be manager there tried to calm down the situation but the guy was seriously with bad attitude and bad mood. He insulted me and returned money in an insulting way. This is second time this customer service guy mis behaved and mis treated me.The facilitiy in Bahria town by no means looks like KFC, it has bad customer service, a lot of flies and dirtiness, staff without competencies and shame for customers.
I REQUEST YOU TO IMMEDIATELY TAKE CORRECTIVE MEASURES TO SOMVE THESE SERIOUS ISSUES, THAT PARTICULAR PERSON(who had no name plate and refused to tell me his name) SHOULD IMMEDIATELY BE REMOVED FROM THIS LOCATION.
If no acton is taken I will be forced to take the matter to global KFC OR court in Paksitan as insulting behaviour by your staff is not to be compromised at all.
I hope to listen back from your end.
Shafiq Qureshi
03331976885
03335829977