Careem Reviews & Complaints
By: Dillon97
Contact information:
Careem
Dear Sir,
I have used Careem couple of time and never had any problem. But from last few week the attitude of drivers are really crazy, when we book careem am sure they can see the location from where they have to pick the client, when we call them they say sorry we cannot take a pickup as we not in your location or stuck in traffic if that is the case than why do they accept the request from client, and later we charged and force to pay in our next trip for the rider we have never taken. On friday 7th July the driver by the name of Mehmood Zia (03012276898)accepted the ride and when we got the message on the cell your careem is here we called to see where he was, so he replied i will take time say half an hour to forty five minutes if that was case than why did he send the message your careem is here.
You guys need to be more professional and need to give some training of manners and how to use the app and look for pickup location.
Hope my complaint will be treated as important.
Thanks,
Anna
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