about my account Reviews & Complaints
By: aziz
Posted on: 09/09/2016
Contact information:
about my account
Hello,
After certain discussions and unprofessional environment of your branch. I am writing this with an aggressive tone to make you know that my account was deactivated before 25th of August. I credited the cash amount in HBL branch (0538) K.G.M of 20,000 on 25th of August. As i was out of knowledge that my account is already deactivated and they credited the amount in deactivated account. After when i use my ATM for transaction It came across that the account is disable to transact . When i came back to branch i met the Manager ( Abdul Rasheed ). He said the account is deactivated but he didnt informed me at the time when i came to credit 20,000 rupees.
They said to fill the form. I filled the form they said to that they will send the email to the head office. they sent the email after 4 days of my filling the form.on 31st of August . now it has been 15 days and i have no response. Without any reason they debited 1,938 rupees from my account after that. i even a proof in my mobile set.
I WANT THIS ISSUE TO BE RESOLVED AS SOON AS POSSIBLE
Else i am going to report this at higher priority and will submit the case against branch manager. I am also going to Police Station to submit the case against your branch and high court.
You credited the amount in DEACTIVATED account. (This is Blunder)