MCB Bank Reviews & Complaints
By: NAUMAN HAMID
Posted on: 08/09/2016
Contact information:
MCB Bank
Assalam o alaikum,
I am account holder of MCB ARL RWP branch CNIC 37405-1707440-3.
I am working in Riyadh KSA as Telecom engineer. My mobily banking stopped working and for the same i contacted Bank authorities multiple times but no help. I went to Pakistan last month and visited the branch and they registered my new mobile number for banking use and asked me to call MCB help line to change mobile login number. The sad story of poor banking support starts from here and for the last 1 month my number still not changed. Case was registered by the agent and closed as well around 28th august but number not changed. Then complaint was logged by agent towards concerned department but still no action on the same and today is 8th september. The agents hired in helpline seem to follow basic guidelines and no focus in solving the problem. I as an expatriate is suffering alot due to non access to my account from here and dealing with Bank transactions and maintaining my account.
What is the purpose of then making foriegn remmitence to my account and benefiting my beloved country once there is no support from anyone.
Please support in resolving my probem.
Best Regards,
Nauman Hamid
966590592543, 923165420514